Day-to-Day Responsibilities
Talk with students and parents to understand marks, interests, goals and budget
Recommend suitable courses, batches, subjects or exam pathways based on each student's profile
Explain course structure, fees, schedules, payment and refund terms clearly and accurately
Track enquiries and follow-ups in a CRM system and work towards the targets set by the employer
Monitor student progress with teachers and share updates with parents
Handle concerns about study pressure, missed classes or doubts, and refer serious cases to the right person
Keep records accurate and follow data privacy and consent rules when handling student information


