Day-to-Day Responsibilities
Plan daily cargo handling, including acceptance, storage and dispatch schedules linked to flight timings.
Check air waybills, invoices and export-import documents for accuracy before cargo moves.
Supervise cargo staff, ground handlers and warehouse teams, including during peak and night shifts.
Make sure dangerous goods, perishables and pharmaceuticals meet safety and temperature rules.
Coordinate with airlines, customs officers, freight forwarders and security teams to prevent delays.
Track cargo volumes, delays and damage claims, and report performance to senior management.
Handle customer queries and resolve disputes over shipments and charges.


