Day-to-Day Responsibilities
Oversee the daily running of the data centre floor, including racks, power, cooling and physical security.
Lead shift teams of technicians and facility engineers, setting rosters, handover routines and performance expectations.
Monitor uptime, alarms and capacity dashboards, and direct the response to power, cooling or hardware incidents.
Manage incident and change processes so planned maintenance and new equipment installations do not cause outages.
Coordinate with vendors and contractors for UPS, generator, HVAC and fire-suppression maintenance.
Track budgets, energy consumption and spare-parts inventory, and prepare reports for senior management and clients.
Ensure compliance with safety, audit and security standards, and lead drills and disaster recovery tests.


