Day-to-Day Responsibilities
Set up and configure the LMS, including user roles, permissions, course categories and branding.
Create user accounts, upload learners in bulk, and manage enrolments, groups and access as people join, move or leave.
Load and organise course content such as videos, SCORM packages, quizzes and documents, working with instructional designers.
Schedule courses, assessments and certifications, and set up reminders and automated notifications.
Generate completion, assessment and compliance reports, and share insights with HR and training managers.
Troubleshoot login, upload and playback problems for learners and trainers, and track and close support tickets.
Coordinate vendor updates, integrations with HR systems and data privacy settings, and test changes before they go live.


