Day-to-Day Responsibilities
Install new servers, storage units and network hardware in racks, following the site's design and cabling plan.
Diagnose hardware faults such as failed drives, memory errors, faulty power supplies and overheating, using diagnostic tools and system logs.
Replace or repair components like hard disks, RAM, fans, power supply units and network cards, keeping spare-parts records up to date.
Carry out scheduled preventive maintenance, including firmware and BIOS updates, cleaning and checks on cooling and power.
Follow safety and access procedures for power, cooling and fire-safety systems, and log every visit, change and incident.
Work with network, system and cloud operations teams to bring hardware back online and confirm it is working before handing over.
Raise vendor support tickets and coordinate with manufacturers when a part needs warranty repair or replacement.


