Day-to-Day Responsibilities
Track network performance indicators such as call drops, data speeds, latency and coverage gaps, and flag areas that fall below target.
Analyse subscriber data to understand usage patterns, churn, and which plans or services customers adopt.
Build and maintain dashboards and reports so that network, marketing and finance teams work from the same numbers.
Study competitor tariffs, market share and industry trends to support pricing and product decisions.
Estimate how new sites, spectrum or network upgrades would affect coverage and revenue, to support investment decisions.
Check revenue and billing data for leakages or errors, working with finance and billing teams.
Present findings to managers in plain language, with clear recommendations and next steps.


