Day-to-Day Responsibilities
Plan staff rotas so that vets, nurses and reception staff cover all opening hours and emergencies.
Manage stock of medicines, vaccines, food and equipment, and place supplier orders on time.
Oversee billing, payments and pricing, and check that charges and medical records are accurate.
Handle appointment flow, client queries and complaints, and keep the reception and waiting area running smoothly.
Track simple clinic measures such as appointments, revenue per vet and stock wastage, and report them to the owners.
Make sure the clinic follows animal-health, hygiene, biomedical waste and record-keeping rules.
Recruit, train and support staff, and resolve conflicts within the team.


