Day-to-Day Responsibilities
Plan and oversee the running of water treatment plants, pumping stations, reservoirs and the distribution network.
Monitor water quality tests and make sure supply meets drinking water standards.
Plan preventive maintenance and respond to pipe bursts, leakages and supply breakdowns.
Track water losses and non-revenue water, and plan leak detection and repairs.
Manage the budget, procurement contracts and staff for the utility or division.
Handle consumer complaints, metering, billing and new connection requests.
Prepare reports for the municipal body or state water board, and coordinate with road, drainage and other departments on shared works.


