Day-to-Day Responsibilities
Collect fares from passengers and issue tickets using the ticket-issuing machine, following the fare chart
Check passes, concession cards and reserved seats, and handle passenger queries on the route
Manage boarding and alighting safely, including help for elderly passengers and passengers with disabilities
Coordinate with the driver on departure, stops and timing, and signal when it is safe for the bus to move
Keep a daily record of tickets issued and cash collected, and settle the amount at the end of the trip or depot
Announce stops and give route information to passengers
Deal calmly with disputes, unruly passengers or emergencies, and report serious incidents to the depot or control room


