Day-to-Day Responsibilities
Checking tickets, passes and reservations of passengers on board, including on long-distance and overnight trains.
Verifying that passengers in reserved coaches hold valid berths, and identifying travellers without a valid ticket.
Collecting fare and penalty from passengers travelling without valid tickets, and issuing proper receipts.
Allotting vacant berths and handling upgrades or excess-fare cases as per railway rules.
Answering passenger queries about seats, coach positions and ticket rules, and resolving minor disputes calmly.
Coordinating with the train guard, station staff and control room during the journey, including for safety and medical emergencies.
Maintaining daily records of fines and fares collected, so the railway's accounts can be reconciled.


