Day-to-Day Responsibilities
Monitor cloud servers, databases, networks and applications through dashboards and alerts, on shift schedules that cover the hours the business needs.
Respond to incidents and outages, restore service quickly and escalate to specialist teams when the cause lies outside your area.
Carry out routine operations such as patching, backups, capacity checks and configuration changes, following change-control processes.
Manage user access, identity and permissions so that only the right people and services can reach systems and data.
Automate repetitive tasks with scripts and infrastructure-as-code tools so that fewer manual steps are needed.
Track cloud usage and costs, and recommend ways to right-size resources and cut waste.
Write runbooks, incident reports and handover notes, and coordinate with developers, security teams and vendor support.


