Day-to-Day Responsibilities
Greet customers on the sales floor or handle online and phone enquiries, and understand what they need and can spend.
Explain product features, specifications, offers, EMI options and warranty terms in plain language.
Demonstrate devices such as cameras, battery life or sound quality, and help customers compare models.
Close the sale, process billing, exchanges and finance paperwork accurately at the counter or online.
Work towards daily, weekly and monthly sales targets and track your progress against them.
Upsell accessories, extended warranties and bundled offers, and follow up with past customers.
Keep displays and stock updated, and pass on customer feedback and competitor pricing to the store manager or regional team.


