Day-to-Day Responsibilities
Handle employee grievances and complaints, and resolve them early before they escalate into formal disputes
Advise managers on disciplinary action, show-cause notices and domestic enquiries under company standing orders
Negotiate wage settlements, service conditions and other terms with unions or elected worker representatives
Ensure compliance with labour laws, including registers, returns, wage and bonus records and statutory notices
Prepare cases for conciliation, labour court or tribunal hearings and coordinate with external lawyers
Plan for industrial action, such as strikes or go-slows, including communication, contingency staffing and legal steps
Keep leadership informed of workforce risks, trends and disputes, with clear and fair reporting


