Day-to-Day Responsibilities
Study customer needs and gaps in the market, such as a new health cover for gig workers or a top-up plan for senior citizens.
Draft product features, benefits, exclusions and policy wording together with the legal and compliance team.
Work with actuaries to price the product using claims data and loss assumptions.
Build financial projections and test scenarios to check expected profit and capital needs.
Coordinate with IT and operations so the product can be sold, issued and serviced digitally.
Prepare product documents for regulatory approval and respond to queries raised during review.
Track sales, claims and customer feedback after launch and recommend changes to pricing or terms.


