Day-to-Day Responsibilities
Visit the site of a damaged property, vehicle or goods soon after a claim is reported
Inspect the damage, take photographs and record the likely cause, such as fire, flood, accident or theft
Check the policy terms, sum insured, exclusions and conditions that apply to the loss
Estimate the cost of repair or replacement using bills, repair quotes and prevailing market rates
Speak with the insured, garages, contractors and police or fire officials where needed
Prepare a written survey report with findings and an assessment of the loss, and submit it to the insurer
Flag suspected fraud or inflated claims and recommend further checks


