Day-to-Day Responsibilities
Receive and review loan applications, checking the applicant's details, employment type, income and the loan amount requested.
Verify identity, address, income and employment documents such as Aadhaar, PAN, salary slips, income tax returns and bank statements.
Run eligibility checks and review the applicant's credit profile, including credit score and repayment history, against the lender's criteria.
Explain loan options, interest rate (APR), processing fees, tenure and EMI, and check whether the EMI is affordable against the applicant's income.
Recommend approval, rejection or changes to the loan amount or tenure for the credit team to decide.
Follow up with customers on pending documents, sanction and disbursal, and keep the file moving within the lender's timelines.
Maintain accurate records, follow KYC and lending rules, and handle post-disbursal queries such as part payments and foreclosure requests.


