Day-to-Day Responsibilities
Visit the customer's site and check the mounting spot for a clear view of the sky, roof strength and nearby obstructions.
Mount the dish and router securely, following the manufacturer's installation guide.
Align the dish to the satellite using the provider's app or a signal meter until the signal is strong and stable.
Run and terminate coaxial and Ethernet cables, protect them from weather and rodents, and earth the equipment.
Connect the power supply and Wi-Fi router, set up the home network, and test speed and stability.
Explain how the service works, help the customer set up the app, and leave them with basic troubleshooting steps.
Log each job, record faults, and escalate unresolved issues to the support team, sometimes repairing or replacing faulty units.


