Day-to-Day Responsibilities
Coordinate the daily work of Tier 1 monitoring analysts, Tier 2 incident responders, Tier 3 threat hunters and security engineers.
Track team performance, such as alert handling times, escalation quality and incident outcomes, and report on them.
Oversee major incidents and make sure containment steps, such as isolating infected systems, blocking malicious IP addresses and disabling compromised accounts, happen in the right order.
Set alert priorities and work with security engineers to tune detection rules, cutting false positives and reducing alert fatigue.
Define and update SOC processes, including incident management, escalation procedures, documentation and reporting.
Choose and manage SOC technology such as SIEM, EDR, SOAR and threat intelligence platforms, and check that each tool is worth its cost.
Plan training so analysts keep up with changing attack techniques, and present SOC metrics and compliance reports to senior leadership.


