Day-to-Day Responsibilities
Meet travellers at the start point, confirm the itinerary and check the group's needs, such as language, mobility and dietary requirements.
Narrate the history, architecture, art, food and local customs of each site in clear, engaging language.
Manage timings, transport, entry tickets and breaks so the tour runs to plan.
Answer questions, handle complaints and resolve small problems such as delays, lost items or changes in plans.
Look after the group's safety, following site rules and giving basic first aid or escalating medical issues when needed.
Recommend local food, shopping and cultural experiences that fit the traveller's interests and budget, while following ethical and responsible tourism practices.
Complete trip reports, collect feedback and keep records of bookings, payments and licences.


