Day-to-Day Responsibilities
Collect and clean ridership data from smart cards, ticketing systems, passenger counts and GPS or vehicle tracking feeds.
Measure route performance, such as boardings per trip, load factor, on-time performance, average speed and travel time.
Plan and run origin-destination and travel behaviour surveys, often with field teams at stops, stations and depots.
Build models and dashboards in Excel, SQL, Python or business intelligence tools to show where demand is high and where service falls short.
Recommend changes to routes, frequencies, timetables, fares or interchanges, and estimate the likely effect of each change.
Support planning for new lines or corridors by forecasting demand with the planning team and presenting findings to engineers and officials.
Write reports and briefing notes for transport authorities, consultants and city councils.
