If you've always wanted to work at an airport but flying isn't really your thing, then airport ground staff jobs might be for you. There are more airport jobs opening every year, especially in India, and therefore ground crew and airport staff are in great demand. If you are a fresher or if you are looking for a change in career, this blog will guide you through what is involved in airport ground staff jobs, salaries, qualifications and how to get into airport jobs with the right airport job courses. Still confused about career, why don't you seek help from expert counsellors or even take a psychometric test to examine your intelligence.
What is Airports Ground Staff?
Before discussing salaries let's first understand what is ground staff in airport. Airport ground staff refers to airport-based professionals who operates during the time the flight is at airport and is on the ground. Unlike cabin crew which see the aircraft in the Air and Commercial Aviation operate under a flight segment and or flight cruises while at airports, Aviation ground Staff resume their duties while the flight is on ground and not in the air. Aviation ground staff duties encompass the cross check boarding pass compliance checks, luggage, baggage operations, boarding processes upgrades/inter-connecting flights and the arrival of disembarked passengers both taking off and getting off the flight. Customer experience, and flight safety and security are arguably managed at a level by ground staff - there are also managers which have teams of ground staff while also responsible for other critical safety operations too. Airport ground staff roles mainly include customer service agents, ticketing agents, baggage handlers, ramp officers and Airport security officer roles.
The salary of airport ground staff can differ based on experience, location and airline company, but here definitely looks like this:
1. Freshers
- The salaries of airport ground staff for freshers can range from 15,000 to 25,000/month.
- The ground staff jobs in airport include customer care or check-in counter roles.
2. Mid-Level Experience (2-5 years)
- Mid-level ground staff with 2-5 years experience can earn salaries in the range of ₹30,000 to ₹45,000 per month.
- The mid-level staff can have roles such as team lead or responsibilities involving technical competence fits requirements.
3. Senior-Level Staff
- Senior staff can earn ₹50,000,75,000+ per month.
- These roles include operations manager, floor manager, or training coordinators.
4. Airport Ground Staff Salary by airline:
- IndiGo Ground Force- 20,000-40,000/Month
- Vistara Ground Staff-22,000-45,000/Month
- Air India- 25000-50,000/Month
- It is noteworthy that the airport ground staff salary is also accompanied by coveted perks including; travel concession, health insurance, PF, and bonuses.
What is the Work of Ground Staff in Airport?
People commonly ask what is the work of ground staff in airport, or ground staff duties?
They include are:
- Booking and checking passengers with tickets
- Baggage handling and loading
- Coordinating with pilots and cabin crew and air hostess.
- Announcements and passenger information
- Safety and security compliance Airport
- lounge and boarding assistance
How to become Airport ground staff
If you're interested in becoming an airport ground staff, the following information will help you:
1. Minimum Eligibility
- 10+2 (for entry-level positions)
- Graduation (for better job roles or promotions)
2. Physical & Soft Skills
- Good communication abilities
- Customer service abilities
- Teamwork and multitasking abilities
- Grooming smart and fluency in English
3. Ground Staff Course
- Are there grounding course to how to become ground staff in airport? There are lots of options when it comes to grounding staff courses provided by aviation institutes like Frankfinn, Aptech forms and more.
4. Airport Ground Staff Course Fees
- These should vary between ₹50,000 to ₹1,50,000
- Duration‐ 6–12 months
- Training includes ticketing, soft skills, grooming, and English
Best Institutes to take aviation ground staff Course
If you want to fly high with a career as aviation ground staff, here are a few more options too take grounding staff training:
- Frankfinn Institute – Famous for ground staff Course around ₹1,00,000 to ₹1,50,000
- Aptech Aviation
- Airborne Aviation Academy
- Rajiv Gandhi Aviation Academy
- Indian Aviation Academy
Some of the above institutes have tie-ups with an airport or airline companies that can help you with direct placements or providing an internship opportunity.
Ground Staff Interview Questions and Selection
Upon completing the knowledge portion of airport ground staff training, you must conduct an interview. Below are some typical airport interview questions:
- Why do you wish to work as ground staff?
- What do ground staff do?
- How will you handle an irate passenger?
- Do you know how to handle passenger complaints about baggage?
The interviewer is also assessing grooming, fluency in the language, and knowledge of aviation codes and procedures.
Career Progression and Job Profiles
The following are some of the job roles you can aspire to:
- Airline Ground Staff
- Air Ticket Agent
- Airport Retail Executive
- Ramp Officer
- Baggage Handlers
- Security Officer
- Airport Crew Jobs (non-flying)
- Customer Service Executive
With experience, you may even be able to ascend to positions in airport management, as a team leader, or even become a trainer.
Where Can You Apply?
Many opportunities to advertise ground staff vacancy exist in various Indian cities, such as:
- Delhi Airport (Jobs for 12th pass)
- Chennai Airport (Jobs for freshers)
- Varanasi, Jewar, Mumbai, Hyderabad, and Bangalore airports
Check on airport authority of India recruitment for ground staff or airline career pages like IndiGo Careers Ground Staff or Vistara Career Ground Staff.
