Day-to-Day Responsibilities
Setting quality targets for vehicle parts and assembly from design drawings and specifications.
Planning inspection and testing, including checks on incoming supplier parts, on-line checks and final vehicle audits.
Investigating defects and customer complaints using root-cause methods such as fishbone analysis and 8D reports.
Approving supplier parts and working with vendors to fix quality problems at the source.
Reviewing durability, safety and performance test results, sometimes with outside test labs.
Tracking quality data and reporting trends to production, design and management teams.


