Day-to-Day Responsibilities
Enrol new joiners in group health insurance, life cover and other company benefit plans, and remove leavers on time.
Explain benefit options and enrolment deadlines to employees, and answer their questions by email, chat or helpdesk.
Process claims and reimbursements, checking documents against policy rules.
Coordinate with insurers, brokers and third-party administrators on claim status, insurance cards and premium invoices.
Track statutory benefits such as ESIC and provident fund registrations and monthly contributions, in line with payroll.
Run the annual enrolment cycle, including flexible benefit portals where employees choose cover within a points budget.
Maintain accurate employee benefit records in the HR system and prepare benefit reports for HR and finance teams.


