Day-to-Day Responsibilities
Designs the company-wide transformation agenda and links it to the business strategy and targets.
Leads restructuring programmes such as merging business units, cutting costs or moving work to shared service centres.
Sets up and runs a transformation office that tracks milestones, budgets, benefits and risks.
Works with the CEO, CFO and business heads to set priorities and decide where to invest.
Manages the people side of change: communication, reskilling and handling resistance, usually with the HR team.
Leads digital and AI-led change, such as new operating platforms and process automation.
Reports progress to the board and adjusts the plan when results fall short.


