Day-to-Day Responsibilities
Receive claim assignments from an insurer and review the policy and claim documents.
Visit the site to inspect damage to a vehicle, building, factory or goods.
Collect evidence such as photographs, bills, repair estimates and, where relevant, police or incident reports.
Estimate the loss by checking repair or replacement costs against policy terms such as limits, exclusions and deductibles.
Speak with the policyholder, repairers and insurer to explain findings and fill gaps in information.
Write a clear report with findings, calculations and a recommended settlement amount for the insurer to decide on.
Flag suspicious or inconsistent claims to the insurer for further investigation.


