Day-to-Day Responsibilities
Identify and form borrower groups, usually women's self-help groups, in villages or urban low-income areas
Explain loan products, interest, repayment schedules and savings options in the local language
Collect and verify KYC documents and assess a borrower's repayment capacity before a loan is sanctioned
Coordinate loan disbursement and record every transaction in the lender's management information system
Visit borrowers and attend group meetings to collect weekly or monthly instalments
Follow up on late or missed payments and support borrowers facing difficulties, within the lender's recovery process
Report portfolio performance, field activity and borrower feedback to the branch or area manager


