Day-to-Day Responsibilities
Run guided online coaching sessions on stress, sleep, habits and emotional wellbeing
Onboard clients to a programme, agree goals and track progress on the platform
Use structured tools such as CBT-based exercises, mood logs and journaling prompts approved by the platform's clinical team
Review client check-ins and messages, and notice early signs of crisis
Escalate high-risk cases to licensed therapists, psychiatrists or emergency services as per protocol
Keep accurate session notes and follow confidentiality and data-protection rules
Take part in training, supervision and quality reviews


