Day-to-Day Responsibilities
Overseeing daily gym operations, including opening and closing routines, class timings and crowd flow on the floor.
Managing trainers and support staff through rosters, shift planning, performance reviews and training.
Handling membership sales, renewals and enquiries, often against targets set by the chain or owner.
Keeping equipment clean, safe and working, following hygiene and safety protocols, and arranging repairs with vendors.
Resolving member complaints and running feedback checks to improve retention.
Planning and running group classes, challenges, events and corporate wellness programmes.
Tracking budgets, monthly revenue and expenses, and reporting to head office or owners.


