Day-to-Day Responsibilities
Open and close the restaurant, checking cleanliness, equipment, reservations and the day's bookings
Plan staff rosters and recruit, train and motivate waiters, captains, bartenders and support staff
Handle guest complaints and make sure service standards are followed from greeting to billing
Coordinate with the head chef on menu planning, food quality, portion control and kitchen timing
Control costs by tracking food and beverage stock, wastage, purchasing and supplier invoices
Monitor sales reports, table turnover and footfall, and plan promotions and events with the marketing team
Make sure food safety, hygiene and licensing rules are followed and that staff work safely


