Day-to-Day Responsibilities
Research destinations, attractions, transport options and seasonal factors to design tour itineraries
Prepare package costings, including hotels, transport, meals, guides and entry fees, and set prices
Book hotels, flights, trains, vehicles and local guides with suppliers and partners
Handle customer enquiries, quotations and bookings, and explain terms and cancellation rules clearly
Check travel documents, visa requirements and insurance needs for the traveller
Coordinate with ground staff and guides so each day of the tour runs as planned
Handle delays, changes and emergencies during a trip, and resolve complaints after it ends


