Day-to-Day Responsibilities
Clean and make up guest rooms to the hotel's standard, including bed-making, dusting, vacuuming and bathroom cleaning.
Restock towels, toiletries, minibars and other room supplies as set out in the room checklist.
Change and collect bed linen and towels, and keep the linen store organised.
Check rooms for damage, maintenance faults or lost items, and report them to the supervisor.
Clean public areas such as lobbies, corridors, lifts, staircases and restrooms on a set schedule.
Use cleaning chemicals and equipment safely, following hygiene and fire-safety rules.
Respond politely to guest requests for extra amenities, and pass complaints or lost-property queries to the supervisor.


